Services
I.T Support for Small Business and Sole Traders
With over 30 years’ experience in the Information Technology services field, Jed I.T is proud to have a strong community and nation-wide standing built on solid expertise and experience.
We offer a range of I.T support services to help keep your organisation up and running optimally.
Cyber Security
Businesses today need an effective and comprehensive cybersecurtty solution to protect themselves from ever changing cyber threats.
As experienced cyber security experts, we provide robust resistance to common threats through collective layers of protection.
Jed I.T premium enterprise-grade security solutions are guaranteed to protect your business.
Data Protection
Jed I.T backup and recovery plans help protect your most precious business asset – your data.
We ensure your backup & recovery systsms are performed correctly, as these are pivotal to your success.
We also test recovery time, as this can vary greatly – depending on the system used.
End User Support
Our team of experienced engineers will resolve your problems quickly, and efficiently.
We provide remote support nationwide, as well as on-site support in Auckland.
With a reliable I.T partner on hand, disruptions to your business will be minimised, and your overall productivity, along with system uptime, will improve.
Managed I.T Services
We know business owners are looking for ways to use technology to work smarter, be nimble, and improve the bottom line.
Lets face it, your I.T just needs to work!
Traditional I.T support has always been reactive – wait for something to fail, it becomes an emergency, then it’s fixed.
Which is stressful, and costly.
I.T systems now need to be monitored, and managed. But most businesses don’t have the internal expertise or capacity to do this.
Choosing a reliable I.T partner is a must for business success in todays climate.
We don’t believe in a one size fits all approach to supporting your business. We’ll support your business with a custom-made support plan based on your individual requirements.
We help eliminate perpetual technical complications, so you can focus on your business operations.
Microsoft 365
We recognise Microsoft 365 as a leading Business Productivity Suite, and we’ve proudly helped many businesses understand its limitless value.
Microsoft 365 offers agility, functionality, flexibility and scalability.
And the subscription model enables you an affordable productivty pletform for your business.
We provide fully integrated services to transition businesses from their existing, restrictive systems, and offer onboarding solutions that allow continuity across all departments.
Improving Wi-Fi
Wi-Fi uses radiowaves, and these are easily interrupted by walls, doors, even furniture.
Even with the fastest fibre running to your premises, the router connecting your devices has to fight through alot.
Whether at work, your home office, or your home, we can assess your setup, and offer ways of improving the network, and your Wi-Fi.
Making it fast is our goal!
VOIP
There’s no need to carry on using expensive, antiquated technology such as PSTN or ISDN phonelines through a corporate telco provider.
We’ll help you migrate to VOIP today, streamlining your business communications, and saving you of up to 50% in the process!
Servicing & Repairs
Regular maintenance, and servicing, of all peripherals are imperative to business continuity.
We can identify, resolve, and monitor common faults with our Managed I.T Services.
And if its broken, we have an experienced team of technicians to get you back up and running quickly.
Hardware
At the core of every device are small but powerful components like CPUs, memroy hard drives, and motherboards.
Each piece works independently, yet collaboratively.
We offer fault diagnosis, repair, recovery, and upgrade of all essential parts.
We can also recommend cost effective upgrades to ensure your technology is running at its best capailities.
Software
A variety of software platforms give businesses the flexibility to work diversely, and differentiate themselves.
Jed I.T software specialists will download and install the latest updates to support your business continuity.
Regular software maintenance mitigates the risk of file corruption and data compromise, as well as cyber threats from security exploits.
Custom Built PCs
We’ve been building custom PCs for 30 years.
Our PCs are found in businesses and homes nationwide.
Sometimes a standard, run of the mill PC doesn’t cut it.
If you are a gamer, or use professional 3D CAD Applications, we believe a correctly built custom PC will provide years of value fit for any purpose.
Any unit assembled by Jed I.T can be serviced remotely, or returned to base for warranty and non-warranty repairs.
Office Relocation
On the move? We’re here to lend a helping hand.
Our engineers will be on-site before, during, and after your move.
We will make sure critical functionality of your core assets like Fibre, network and Wi-Fi, devices, and even Eft-POS are restored smoothly when it’s time to switch the power back on.
Server Maintenance
Servers are the lifeline of any and every business.
They run non-stop – 24 hours a day, 7 days a week, 365 days a year, so they need to be regularly, and properly, maintained.
Jed I.T offers fault diagnosis, repair, recovery, migration and upgrade of physical and cloud-based server platforms.